Ticketing and Booking Software for Attractions

So much more than a ticketing POS, Booking Boss is your end-to-end, web-based solution for a high-performing attraction. 
 
We know that admissions is the lion's share of your attractions revenue, whether you are a zoo, theme park or wildlife park. We also know how complex admissions sales can be as a ticket can be sold via multiple channels at multiple rates. Then throw in in-attraction capacity based experiences, education programs, special events and parties bookings and next thing you know, you have a quagmire of information and reduced visibility on how effective and profitable the business actually is.
 
Booking Boss can easily manage your ticketing and in-attraction bookings centrally to reduce queues, increase visitation, increase profit margins and increase visibility of your business.
 
No matter which way a booking comes in, or a ticket is sold; Booking Boss handles it.
 
Say goodbye to using multiple outdated systems and streamline your admissions process to keep your customers and internal business departments happy.
 
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No matter which channel a ticket is sold, Booking Boss handles it.

TICKETING POINT OF SALE (POS)

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Reduce queues and wait times with online or in-park purchases. Enable booking of in-park experiences at the time of the front gate. Offer mobile ticketing and simple scanning validation for customer convenience. 

PAYMENTS & SECURITY

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Get paid instantly through your preferred payment gateway for online bookings and connect the POS directly to your Eftpos for faster transactions. Plus: Every one of our active gateways is compliant to protect both you and your visitors.

 

 

CAPACITY MANAGEMENT

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Increase/decrease seats quickly for sale as required. Schedule and reallocate visitors easily and with automation, using email or SMS for instant confirmations. Manage private charter groups, tour series and 'non public' experiences in the one place.

 

 

ONLINE SALES

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 High converting, PCI Compliant check-outs provided that are configured to your branding for seamless customer experience. Bookings drop straight into your account.

CHANNEL MANAGER

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Direct connectivity to hundreds of major OTAs and OAAs including; Livn, Bananna Lab, TXA, Viator, Tripadvisor, RedBalloon, Adrenalin, SimpleNight, Ticketmates and GetyourGuide. Get automated updates on availability for seamless experience and higher conversions.

REPORTING

 

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Customised and centralised reporting. Pull reports quickly and Filter by time, date, product or staff member. Simply quantify all efforts.

 

 

 

 

 

  

SELF SERVICE KIOSKS

 

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Allows guests to book, pay and print for tickets themselves on arrival.

MEMBERSHIPS

 

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Sell one-off or membership options online or in-park, with secure payments and instant confirmations. Retain members with auto-renewals. Track member usage to deepen your customer insights. 

 

 

 

 

 

EDUCATION MANAGEMENT

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Enable schools to book online, lodge expected numbers and specify their requirements for guided tours, age groups, topics and more. Track and review education bookings in real time. Automate time-consuming processes.

 

PARTY BOOKINGS & EVENTS

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Clients are able to book and confirm party packages for a date/time.

 

Sell special event tickets in the one place with the ability to sell direct and via trade partners at nett rates (if required) 

MANAGE RATES

 

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Offer commissionable rates or nett rates according to your specific distributor relationship with our nett rate manager. Reduce human error and finance corrections.

 

Create packages and sell multiple products set at one price. 

 

Offer PROMO codes to track conversions.

AGENT PORTAL

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Give offline trade (ITOs, wholesalers, agents, tour desks, concierges) access to their portal for real-time availability and ticketing on account or pre-pay terms. Agents can book tickets, see their nett rate or commissions and provide instant confirmation.

 

 

 

Customer Direct Sales

orange-tick Point of Sale

Dedicated Point of Sale (POS) developed with attractions to promote efficient purchase processes and ticket validation. The Booking Boss POS can be accessed on any device.

orange-tick Self Service Kiosks

Allows guests to book, pay and print for tickets themselves.

orange-tick eCommerce Solution

High converting, PCI Compliant check-outs provided that are configured to your branding for a seamless customer experience. Bookings drop straight into your account.

orange-tick Memberships and Annual Passes

Membership module is configured to suit your business needs. Sell Annual Passes or memberships online or in-park, with secure payments and instant confirmations. Retain members with auto-renewals and give these valuable customers personal ID card that also acts as an entry ticket.

orange-tick Children's Parties

Parties can be booked online allowing showing live availability with options for deposit payments for easier capacity management and happier customers.

orange-tick Special events

Do you run any special events at your venue? Create and open new events ticketing quickly Sell tickets for the event all within Booking Boss.

orange-tick  Marketing 

Consumer campaigns can be accompanied by Promo Codes that act as an incentive customers to book. Promo codes can be reported on to determine ROI on campaigns. Customer demographic data capture and "How Did You Hear About Us' queries at both the POS and online check-out for extra data gathering.

 

Education Programs

Manage your school programs through Booking Boss with ease. Allow Schools to book in advance online and the ability to amend final numbers with your attraction closer to departure.

 

Manage multiple programs, allow for upsell opportunities and forecast your Education programs capacities in advance.

Tourism Trade & Resellers

orange-tick Channel Manager

We have the connections already built with some of the worlds largest distributors such as Viator, GetYourGuide and Banana Lab (to name a few), we simply map your products to your selected online distributors and voila! They can now sell live inventory

orange-tick Nett rates / commissionable rate Management

One click Nett rate management - no more lengthy rate loading per trade partner every contract year. Developed in travel industry best practice, nett rates are calculated from the RRP which means you update the RRP rates each contract year and your nett rates for every single trade partner is automatically calculated.

orange-tick Agent Portal

Trade partners can access an Agent Portal where they can view availability,  make and pay for bookings (also available for clients On Account), print and email tickets to clients. They only see the nett rates that are contracted to them for the product you have negotiated.

orange-tick Tour Operators

For tour operators who do not pre-book, efficient arrival processes where the front gate staff can enter the Tour Operator name, the number of tickets and the nett rate drops in automatically. Payment can be processed immediately.

For pre-booked groups, single scan group validation to check them in faster.

orange-tick Groups

Groups can be easily managed with bulk editing tools, single validation check-ins and one click re-allocations. Tour Series groups can be loaded and managed privately within Booking Boss.

 

 

Tickets & Access Control 

Multiple ticket types, including private discounted tickets such as famil and FOC rates can be loaded. Family tickets with multiple seat capacity against it (e.g. Family ticket for 4 takes 4 places within a capacity experience). Sell combo packages direct and through trade (General admission with an in-attraction experience).

Booking Boss can be written to access control hardware if required.

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Your Attraction's Technology Eco-System

Booking Boss promotes 'best of breed' in Ticketing and Booking Management for attractions.

Attraction Technology Ecosystem

 

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Get In Touch

If you’d like to see how Booking Boss could work for your attraction, get in touch today.