Help Centre

What is Booking Boss Payments?

Booking Boss Payments (powered by Zai) is a huge leap forward for the travel activity industry. After watching so many of our attraction and tour operator clients being held up by lengthy payment gateway applications (and sometimes being rejected!), we went on a mission to create payment gateway solution that works specifically for the travel and entertainment industry.  Finally here is a booking platform that allows you to set up quickly with minimal paperwork so you can start accepting online payments simply, easily and safely.
 

Why you'll love using Booking Boss Payments: 

Have your payment gateway sorted in minutes
Simply tell us which bank account you'd like to be paid into, and we’ll take care of the rest.  
 
Get Bookings faster
New to online bookings? Start taking bookings online where your customers can pay anywhere, from any device, and at any time. 
 
Improved cashflow
Payments settle into your account twice daily so you can get your hands on the funds quickly, simply and securely.  We know you have bills to pay.
 
Simple, transparent pricing
Your customers are charged a transaction fee of 3% + 0.30c at time of booking.
This means that Booking Boss Payments is free for you to use. Win!
 

Frequently asked questions:

Why do I have to enter my bank account details and personal information?
Booking Boss Payments complies with industry-standard Know Your Customer (KYC) and Anti-Money Laundering (AML) checks for the safety of all of our customers.

Once the KYC checks are completed, we can pay you via your bank account.

How long will it take to be paid for my sale?
If you have chosen to be paid by wire/bank transfer (domestic USA or international) the funds should be in your bank account in between one to four days after release, depending on your bank’s processing speed. If you getting paid through PayPal, the funds should clear in your account within one to three days. Some countries are known to banks as “slow-to-pay”, which can extend the time to receive funds by up to three weeks.

How does Booking Boss Payments protect me from a fraudulent customer?
Our fraud and risk prevention team reviews all transactions against a number of different factors that present concern. Our team looks into each and every one and may choose to refund payments which we believe to be fraudulent. Typically those customers would also be permanently banned from Booking Boss Payments as well.

What countries can use Booking Boss Payments?
Booking Boss Payments is available for Australian clients.
 
What if I am an existing Booking Boss client and wish to sign up?
Simple! Complete your details here and our team will be in touch.
 
 
Start your Booking Boss free trial today