Help Centre

Ticketing & Booking Management for Activity & Tour Operators

We know running a tour operator or an activity company means you are a constantly juggling multiple things at once. Whether it is escorting groups out on tour or taking bookings, managing rates, contracts and scheduling, you have a lot to do in a small amount of time.

As your reservations and booking platform, Booking Boss is designed to take bookings, no matter what channel it may come through. Our simple pricing (starting from only $44*/month!) gives you access to ALL  the features in the system. We want you to have access to all the tools in Booking Boss so you have the greatest opportunity to grow your business. We also don't charge any hidden commissions! We know and understand the cost of working through distribution and we want to support your business growth.


Booking Boss, built by travel industry professionals, who have all worked in businesses like yours. Designed to take bookings, no matter which channel they arrive.


online distribution management

Channel Manager 

If you're working with online distributors, you're probably putting aside a lot of time to log in to each account and organise bookings. But we've solved this for you.

By simply logging in to your Booking Boss account, you can update your availability, which is then live with the OTAs, to minimise the admin on your end. 

secure payment gateway

Secure Payments

Booking Boss is integrated with major Payment Gateways around the world, meaning both yourself and your customer will be able to complete transactions within seconds. Give your customers the ability to pay a deposit online with full payment due prior to departure. Our system is fully PCI Compliant meaning your clients' data is safe. 

increase sales packages book multiple tours

Increase Sales through Packages

Combine tours together to sell at one price. Availability is automatically pulled for the tours included in package. Allow your customers to book multiple tours together and the freedom to build out their own itinerary within the checkout on the one page. No need for customers to be "adding" to cart multiple times. These can also be sold at nett rates via your trade partners (excluding the Channel Manager.)

integration on website booking system

Integration with your website 

You immediately have access to a secure, configurable check-out. Add your logo and imagery in order to seamlessly integrate it with your website. With higher than industry average conversion rates, the check-out perform to help you close more sales. You also have control to add your analytics code to continue tracking the user journey.

secure payments for booking systems

Full Control

Update availability easily and quickly and know that it automatically syndicated out to your trade partners (via the channel manager and buddy area). Need to re-allocate guests quickly? Update bookings with simple bulk guest reallocation and auto-notification tools. Have different departure times each day? Amend departure times with one click and send notification to customers via email and/or SMS.

managing trade partners buddy website

Managing Trade Partners 

With different trade partners, you might be contracting different rates. Our sophisticated nett rate management module allows you to enter different rates accordingly for trade partners, so the trade partner automatically sees their applied nett rate.  Based on Travel Industry Best Practices, this has been set up so you only load this once, and each new season or contract year, you simply update the RRP (Recommended Retail Price) and the nett rates automatically update! No more tiresome and lengthy rate loading each season. Partners also have access to an Agent Portal where they can view live inventory, complete bookings at their negotiated rate and pre-pay ('On Account' options also available) themselves if necessary! 

online marketing

Marketing Opportunities

Gather customer data to drive your marketing efforts. Learn customer demographics and/or travel group type (e.g. families or couples?) to tailor your message. Simple export tools to upload into your CRM or mailing tool. Wanting to run a campaign? Create promo codes with an associated discount to accompany campaigns for your guests to book.

Run promo code reports at the end of each campaign to monitor conversion rates and ROI on the campaign.

Sign up for your free 14-day trial today!

Australian Luxury Escapes

Elise O’Rourke – General Manager

“We have been working with Booking Boss for over 3 years now. Their staff are always so friendly and willing to go out of their way to help. If you don’t understand something they take the time to explain it and ensure you are comfortable. If there is something you want changed they will do it quickly and with no questions asked, nothing is too hard for them. They took the time to find out about our business and suggest concepts that would work best. The team are friendly and always willing to help. I would recommend Booking Boss to any tour operator!”