Booking Boss Pty Ltd. (“bookingboss.com” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), and individuals who register to use the Services as defined below (“Customers”). This Privacy Statement describes bookingboss.com’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by bookingboss.com (the “Services”).
As you navigate the Website, we may also collect information through the use of commonly-used information gathering tools, such as cookies and web beacons. This includes standard information from your web browser (such as browser type and language), your internet protocol (“IP”) address, and the actions you take on the Website (such as web pages viewed and links clicked).
Sometimes we may collect personal information about you from other people or organisations. For example, we may collect your personal information from:
one of our customers if you work for that customer and you have been designated as a contact person for our supply of the Services to that customer; or
your previous employer where you have applied for a job with the Booking Boss Group and you have listed a previous employer as your referee
We use Data About BookingBoss.com Customers to perform the Services requested. For example, if you complete the ‘Contact Us’ web form, we will use the information provided to contact you about your interest in the Services.
We may also use Data About BookingBoss.com Customers for marketing purposes. When required by applicable global privacy and spam laws, we will only send you marketing materials with your consent.
We use website navigational information to operate and improve the Website. We may also use website navigational information alone or in combination with Data About bookingboss.com Customers to provide personalised information about the Booking Boss Group.
We may also use your personal information to manage our relationship with you, comply with our legal obligations and consider your application for a job.
We take all reasonable steps, including by maintaining organisational and technical measures, to protect your personal information from misuse, interference and loss and from unauthorised access, modification and disclosure.
Your personal information is stored in a secure environment and accessed only by authorised personnel for permitted purposes. However, because of the nature of the internet, we cannot guarantee your personal information is completely protected from misuse.
We use commonly used information-gathering tools, such as cookies and web beacons, to collect information as you navigate the Website. This section describes the types of navigation information used on the Website and how the information may be used.
The Website uses the cookies, local storage and tracking technologies outlined below.
To clear all tracking stored in your browser (including cookies and local storage) for this domain, CLICK HERE.
The policy below corresponds to the tracking on this website only. This website may integrate with external provider(s) for some of its functionality (eg. payment gateways, ecommerce engines). While we have engaged in all reasonable efforts to ensure that these providers' cookies & tracking operations are as close to our own policy as possible, your usage of these providers is subject to each provider's own privacy and/or cookies policy.
i. Necessary cookies and storage
These are necessary for our website to function and as such are automatically installed. For example, these cookies:
help route the Website to your browser efficiently using our IT infrastructure;
saving your data on multi-page forms/checkouts (if any);
let you share or like our content on social networks like Facebook and Twitter if the relevant widgets are present on our pages. If you are logged into a social network, these widgets will automatically let you share content to your account if you choose.
ii. Preference cookies and storage
These cookies save your preferences for any customisation of the website and are installed if you make a customisation.
iii. Statistical cookies and storage
These cookies help us to determine user behaviour on the Website by reporting on your session. These technologies do not cross-reference your browsing with data from other websites. If you are located in the European Economic Area, we:
ask each tool to only use a session cookie (ie. one that instructs the browser to clear it once you've finished your session); and
extend the life of the cookie to 1 year once you have scrolled down after viewing the consent popup shown at the start of your visit (as per the wording of the popup).
iv. Third party tracking and marketing cookies
These cookies cross-reference your browsing with data from other websites to provide us with more accurate aggregated reports and to enable us to serve you personalised ads, including ads based on your browsing behaviour on the Website. This functionality is aggregated. We do not use any provider that allows us to see your specific data or to create an ad specifically targeted to a particular person. If you are located in the European Economic Area, we use these cookies only once you have scrolled down after viewing the consent popup shown at the start of your visit (as per the wording of the popup).
v. A/B Testing and personalisation cookies
These cookies allow us to improve the Website by consistently showing you the same variation of the Website and seeing which variation engages users more. This functionality is aggregated. We do not use any provider that allows us to see your specific data or to create an ad specifically targeted to a particular person. If you are located in the European Economic Area, we use these cookies only once you've scrolled down after viewing the consent popup shown at the start of your visit (as per the wording of the popup).
vi. Customer relationship management cookies and tracking
These cookies allow us to view some aspects of your website browsing behaviour on an individual basis. No providers we use store any personal information in the cookies. What is stored instead is a pseudonymous identifier (eg. your account ID) which is then tied to any additional data on the provider's end (ie. not in your browser or on the Website). If you are located in the European Economic Area, we: use these cookies only once you have scrolled down after viewing the consent popup shown at the start of your visit (as per the wording of the popup).
We use web beacons alone or in conjunction with cookies to compile information about our customers and your usage of the Website and interaction with emails from us. Web beacons are clear electronic images that can recognise certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon and a description of a Web site tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to the Website. We use web beacons to operate and improve the Website and our email communications.
When you visit the Website, we collect your IP addresses to track and aggregate non-personal information. For example, we use IP addresses to monitor the regions from which Customers and Visitors navigate the Website.
We may provide bulletin boards, blogs, or chat rooms on the Website. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums and may be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.
You may elect to use the Booking Boss Group’s referral program to inform friends about the Website. When you use the referral program, we request your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We do not store this information.
We post a list of customers and testimonials on the Website that contains information such as our customers’ names and titles. We obtain the consent of each customer prior to posting any such list or testimonials.
a. Service providers
b. Within Booking Boss Group
We may share personal information within the Booking Boss Group. For example, we may need to share Data About BookingBoss.com Customers within the Booking Boss for customer relationship management purposes.
c. Business Partners
From time to time, we may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from us, we may share personal information (including Data About BookingBoss.com Customers) collected in connection with your purchase or expression of interest with our joint promotion partner(s). We do not control our business partners’ use of the personal information we collect, and their use of the personal information will be in accordance with their own privacy policies. If you do not wish for your personal information to be shared in this manner, you may opt not to purchase or express interest in a jointly-offered product or service.
d. Third Parties
e. Compelled Disclosure
We reserve the right to use or disclose personal information provided if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
Some of the recipients we disclose your personal information to may be located in other countries, including the companies within the Embed Group located in Australia, Singapore, the United States (“US”) and the United Arab Emirates and our business partners and service providers located in the United States ("US"), Singapore and Australia.
To improve the Website further, we use Google Analytics Demographic and Interest reporting. These reports associate your visit to the Website with Google’s estimated data about your age, gender and interest categories. This data is calculated by Google based on any accounts you have with Google products (such as YouTube), as well as your browsing behaviour on third party websites that use the DoubleClick cookie. This data is aggregated by Google Analytics and a privacy threshold is applied so that we cannot identify your demographics and interests on an individual basis.
We also use the Google Analytics UserID feature. If you choose to identify yourself by making a purchase, we will associate your current purchase and visit to the Website with your previous purchases and visits to the Website. Personal information (e.g. your email address) is never stored on Google servers.
From time to time, we also use Google remarketing and interest-based advertising to serve you ads (using Google and third party vendors) based on your demographics and your behaviour on the Website. Any advertising or remarketing lists you may belong to are also subject to Google’s privacy thresholds. We cannot serve you ads based on any personal information (including sensitive information) and the ad serving cannot be used to individually target any ads to a particular person. For more information, see Google’s policy for advertising based on interests and location.
A range of opt-out actions you can take is outlined below:
From time to time, we also use the Facebook Pixel to serve you ads (using Facebook and third party vendors) based on your behaviour on the Website as well as for general analysis and optimisation. Any advertising or remarketing lists you may belong to are also subject to Facebook’s ad policies. We cannot serve you ads based on any personal information (including any sensitive information) and the ad serving cannot be used to individually target any ads to a particular person. The data collected is stored on Facebook’s servers (whether in the US or elsewhere) and Facebook is subject to US law. To opt out of this advertising, visit aboutads.info/choices/.
12. Your rights
Depending on the country in which you are located, you may have the right to:
request access to and receive information about the personal information we hold about you;
request the deletion or correction of your personal information; and
lodge a complaint with a regulatory authority.
wish to access, correct, remove or modify your personal information;
consider that there may have been a breach of your privacy; or
are unhappy with any aspect of the way we process your personal information,
If you have any questions regarding this Privacy Statement or the information practices of the Company’s web sites please direct them to firstname.lastname@example.org
If you have raised a concern or complaint about your privacy, we will acknowledge your complaint and respond to you within a reasonable time, generally within 30 days of receiving your request.
If you have requested us to provide access to, or correct your personal information and we refuse to provide access to, or allow correction of your personal information, we will notify you in writing setting out a written explanation of the reasons for the refusal (unless unreasonable to do so) and inform you of the mechanisms to complain about the refusal.