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Online ticketing and POS system for your attractions business

Choosing the right ticketing system for your attractions business can be a daunting task.

You need a powerful, flexible software to improve your operation. But you also need a partner that is right for you.

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Go further

 

Booking Boss is the simplest way to go further in your business without fuss.

  • Centralise ticketing and bookings
  • Perform agile and accurate reporting
  • Connect to global distributors, manage nett rates
  • Discover new revenue opportunities

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Get there faster

 

Thrill your customers and employees with a world-class experience, without the stress.

Our beautiful and intuitive interface ensures your customer’s experience starts online and our powerful features ensure it continues throughout their visit.

  • Reduce queues and harsh wait times
  • Sell and manage in-park capacity easily
  • Enable customers to book from anywhere, anytime.

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Feel freer

 

We know that change for your attractions business needs to be carefully managed, so we support you with people who truly understand your needs.

  • Identify the phased onboarding approach that makes the most sense for your business.
  • Take a measured yet agile approach to getting you online to measure, tweak and add functions from there.

And if that isn't enough, we also have an enviable track record of successful implementations with some of the world's best-known attractions.

Future-proof your business

Don't let manual process, multiple systems or outdated software slow you down. Invest in an online ticketing system that will connect your worlds and streamline your business.

 

So much more than POS, Booking Boss is your end-to-end, web-based solution for a high-performing attraction business.

As a native SaaS solution, Booking Boss is the answer you've been searching for.

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Centralise POS, ticketing and bookings into one intuitive system

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Sell everything you have through every channel

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Simply connect to distributors and manage commissionable and nett rates automatically

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Connect with all of your current systems for easy change management, meaningful one-click reports and high adoption rates across your business

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Co-create new features with Booking Boss

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Get up and running quickly, with our user-friendly interface and top-notch training

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Transparent, monthly pricing that scales with you - no hidden surprises, nasty add-ons or hefty upfront investment

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We take care of upgrades, security and uptime while you take care of your customers

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Get check-out analytics, promo codes, reports and data capture functions to track your ROI on campaign investment

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Use confirmation email functions to minimise your admin and improve customer experience.

Booking Boss is the all-in-one growth platform that future-proofs your attraction business.

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    Refine and Prioritise

    • Agree on priorities for phased implementations e.g. online ticketing.
    • Specify any hardware required.

    Benefits:

    • Close collaboration to develop and improve product on customer request.
    • Improvements available to all customers.
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    Implement

    • Set up system with experience content.
    • Load future bookings.
    • Create checkout.
    • Activate account.
    • Train and prepare staff in their own context.

    Benefits:

    • Training refresh, intensive onsite support and documentation helps ensure a smooth go-live and transition.
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    Support

    • Ongoing monitoring and check-ins.
    • Access to 24/7 support.

    Benefits:

    • Not a set and forget process - active monitoring and support of systems across the board.
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    Go-Live

    • Training refresh.
    • Assess staff readiness.
    • Launch functions e.g. checkouts & connect website.
    • Testing.
    • Documentation provision.
    • Situate support onsite for instant response during go-live process.
    • Go-live.

    Benefits:

    • Help wind down current systems.
    • Get staff used to system.
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    Optimise

    • Inform customers of relevant new releases and features.
    • Plan and deliver next phases.
    • Co-create additional features with attraction partners

    Benefits:

    • Onsite training is really valuable. As someone is physically there you can ask more questions.
    • Respond immediately, real-life scenario.
    • Dedicated onsite training.

DISTRIBUTION

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Sell more with minimum effort, with access to the largest distribution network available. Distributors and agents are connected right into your system for self-serve bookings. You can easily track and measure where most of your customers are coming from too.

PAYMENTS & SECURITY

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Get paid instantly through our PCI compliant Booking Boss Payments. Plus: Every one of our active gateways is compliant to protect both you and your visitors.

CAPACITY MANAGEMENT

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Manage in-park crowds quickly and easily. Move traffic through the park with SMS alerts and reminders. Schedule and reallocate easily and with automation, using email or SMS for instant confirmations. Manage groups, memberships and ticketing in one easy place.

NETT RATES

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Ticket prices are easily customised for each channel, and automated via our channel manager function. Offer commissionable rates or nett rates according to your specific distributor relationship. Reduce human error and maximise booking potential.

CHANNEL MANAGER

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Direct connectivity to hundreds of major OTAs and OAAs including; Livn, Expedia, TXA, Viator, Tripadvisor, RedBalloon, Adrenalin, SimpleNight, Ticketmates and GetyourGuide. Get automated updates on availability for seamless experience and higher conversions.

REPORTING

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Customised and centralised reporting. Pull a report quickly, no spreadsheets! Filter by time, date, product or staff member. Simply quantify all efforts.

POINT-OF-SALE
CONVENIENCE

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Sell everything you have to offer through every channel. Provide your customers with an exceptional customer service experience by enabling online bookings, in-attraction experience sales or memberships and preventing queues and wait times at your attraction.

MEMBERSHIPS

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Sell one-off or membership options online or in-park, with secure payments and instant confirmations. Retain members with auto-renewals. Track member usage to deepen your customer insights. Or book in-park experiences at the time of booking.

EDUCATION PROGRAM MANAGEMENT

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Enable schools to book online, lodge expected numbers and specify their requirements for guided tours, age groups, topics and more. Track and review education bookings in real time. Automate time-consuming processes.

IN-ATTRACTION SALES

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Maximise your share-of-wallet with our easy upsell functions. Manage in-park bookings with ease through entry tickets or online combination packages.

TICKETING

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Reduce queues and wait times with online or in-park purchases. Enable booking of in-park experiences at the time of booking. Offer mobile ticketing and validation for customer convenience.

AGENT PORTAL

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Give agents access to their portal for real-time availability and ticketing on account or pre-pay terms. Agents can book tickets, see their nett rate or commissions and provide instant confirmation.

Get In Touch

If you’d like to see how Booking Boss could work for your attractions business, get in touch today.